“Took 3 days longer than quoted. No communication...”
“Hi Mike, we sincerely apologize for the delay and lack of updates. We've reviewed your job and want to make this right...”
StarMarks continuously monitors your Google Maps listing and pulls in every new review — 5-star praise and 1-star complaints alike — the moment they post.
Claude reads each review and crafts a response that sounds like you — empathetic for complaints, grateful for praise. Approve and publish in one click.
Every month, get a plain-English email showing your rating trend, response rate, and the new customers your improved reputation is driving through the door.
Paste your Google Maps URL. StarMarks syncs your existing reviews instantly.
Every new review is captured and analysed. Negatives get flagged immediately.
Review the AI-drafted response, tweak if needed, and publish with one tap.
Join hundreds of local shops already using StarMarks to protect their online reputation and win more business from Google Search.
Flat one-time fee · Delivered within 48 hours · No subscription